FAQ

Configure your modules on this website, add them to your cart, and go through checkout. Export the JSON file, then open a ticket in the Gnost Discord server and attach it. You'll get a quote, a timeline, and payment details from there. The website is used for new app orders and adding new modules to an existing app, modifications to existing modules are handled directly through the ticket system.

No. Custom apps require significant time and effort to develop, host, and maintain, and are priced accordingly.

Not indefinitely. Gnost is a solo operation, at some point services may come to an end, which would mean all hosted apps are shut down. That said, as long as services are running and your monthly fees are paid on time, there is no reason for your app to go offline. Access can also be revoked for repeated misconduct or ToS violations.

It depends on the modules ordered. A straightforward order typically takes a few days. Complex or custom builds take longer. You'll get an estimate in your ticket, ETAs are estimates, not guarantees.

Apps are built in Python using discord.py. Slash commands, prefix commands, or hybrid (both) are supported.

Not strictly, but it's strongly recommended. Daemon (Gnost's helper app) uses the server to send fee reminders and important updates. If you leave, you may miss critical notifications about your app.

Apps support a maximum of 2 servers by default. If you need your app in additional servers, each extra server is quoted separately based on member count and intended use. The minimum cost per additional server is $2.00.

No, and this is worth being clear on. Every order is a one-time payment covering the build. On top of that, there is a separate monthly hosting and maintenance fee to keep your app online. This is not a subscription in the traditional sense, you choose a billing period (1, 3, 6, 9, or 12 months) and pay it upfront for that period. Renewal is a separate payment when the period ends.

Monthly fees cover two things: hosting (your app runs on a VPS 24/7, that has a recurring cost) and maintenance (ongoing upkeep, monitoring, bug fixes, and minor tweaks). These costs are distributed fairly across clients rather than absorbed by Gnost.

If a payment is missed, your app will be taken offline until the outstanding balance is settled. Repeated non-payment may result in permanent termination of service.

It means either you requested a shutdown, or your fees weren't paid. When an app is archived, the remaining time on your active plan is frozen, the billing clock pauses and resumes when you reactivate. You're not charged for the downtime, but you won't receive a refund for any frozen time either.

Yes. Archived apps can be reactivated at any time. If your app stays archived for 12 months with no reactivation, you'll receive a deletion notice with a 30-day window to reactivate before the app and all its data are permanently deleted.

Crypto (USDT via TRC-20 or ERC-20, ETH, BTC, LTC), Cash App, and PayPal. Payment details are confirmed in your ticket. See the Terms & Pricing page for the full breakdown.

Yes. Configure and order new modules the same way as your initial order, select 'existing app' at checkout, note which app it's for, and submit the ticket.

It depends on the size of the change. Minor changes (adjusting a cooldown, changing a channel ID, renaming something) are done through an app-side modal in the ticket system, no website needed. Bigger structural changes to an existing module go through a modification request via ticket and will be quoted separately. Adding a completely new module uses the website configurator the same way as your original order.

Use the custom feature request form. If you know exactly what you want, use the full order form. If you're still figuring it out, the scoping form works, you'll talk through it in the ticket.

No. Removed features are archived, not deleted. If you want a feature restored, it can be brought back without being charged for it again. This applies as long as the app hasn't been permanently deleted.

Yes. One person is registered as the primary contact and handles all correspondence, payments, and requests. Co-owners sort out the internal arrangement between themselves, Gnost won't mediate disputes between owners.

Yes. Both the current and incoming owner must confirm the transfer in the same ticket thread. Gnost reserves the right to decline transfers if the incoming party can't be verified or if there are outstanding fees.

Yes. Run /myinfo in the Gnost Discord server and use the "manage your apps" menu to archive your app at any time. Your remaining plan time is frozen, not lost. Active hosting periods are non-refundable once a build has begun.